I once again want to thank you from the bottom of my heart for your help and support in getting my dog L. trained and qualified as a service dog.
In addition, Burkhard, you have been a tremendous help in getting L. approved by Lufthansa and also by Heathrow airport. I know they contacted you for questions. I am so grateful for what you did and the fact that you answer any query so quickly and efficiently.
F + L.