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Feedback to PSDeurope – General

There is no greater gift than to be able to travel the world with your dog by your side. Burkhard & Beate have gifted me this treasure. As a US citizen, my dog Maddie is certified as a service animal within the states. When I decided to move to Europe, there was no question that Maddie would join the adventures. I quickly realized, when I got to the airport in Portugal to fly to Spain that my letter wasn’t enough for Maddie to sit with me on the plane, they told me she’d have to go in cargo. There was no way I was going to let that happen. 

After weeks of hopeless searches to find a trainer to certify Maddie as a service animal within the EU, I finally found PSDEUROPE. I reviewed their website & emailed to ask if we could hop on a voice call to review my concerns. Burkhard Knapp responded right away, he was extremely kind & offered a FaceTime for a more formal introduction. I had the pleasure of e-meeting Burkhard & his wife Beate who answered all my questions & reassured me it would be possible to travel with my Maddie alongside me once again. 

I studied hard actually had a lot of fun training Maddie (she really enjoyed all the treats too.) Both Beate & Burkhard were always so kind & resourceful to answer my questions along the way. They made a situation that could have been very stressful, extremely stress-free. Within appropriate time Maddie was a certified EU PSD Psychiatric Service Dog. 

I am blessed beyond words for this organization. I have been able to fly with Maddie by my side throughout Europe. We’ve been from Portugal to Croatia, to Germany & Italy & it’s been a wonderful ride every time. The airport staff always loves to see Maddie walking the runway, it makes me so joyful to see their smiles. Maddie makes everyone’s day! Burkhard & Beate are doing Gods work & I am so grateful I found this pot of gold. 

 

Happily,
T. & Maddie
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How to convince a landlord of my ESA (Emotional Support Animal).

How to convince a landlord to have an ESA in the apartment:

  • Talk to your landlord, collect your documents

  • Sometimes a landlord will allow a pet/ESA as long as you ask. In many cases, however, landlords include a “No Pets” clause in the lease to better control how many people have pets in their apartments.

  • Ideally, you will have gotten along well with your landlord during your rental period and paid your rent on time. You can use your current relationship with your landlord and your status as an excellent tenant to show that you will also be a responsible pet owner.

  • It is helpful if you can provide some documentation that shows you are willing to take responsibility and that illustrates the seriousness of your situation.

  • Possible documents are:

    • Status of your animal as an Emotional Support Animal. make it clear that you need your ESA to live well. Show your ESAeurope ID card and confirmation from your doctor or psychotherapist that you need your ESA for your mental health

    • Information about the state of health of your future pet

    • Information about the veterinarian you plan to use and any classes you plan to take with your pet.

    • By providing additional documentation to your new landlord, you can allay fears that your pet will trash or destroy the apartment and disturb other tenants. To do this, also provide additional persuasive documentation for ESAs, such as: Excerpt from the European Union Disability Act or the definition of an emotional support animal and more detailed information about the benefits to people.

    • If you are changing apartments try to get a letter from your current landlord commenting on how well behaved and non-disruptive your pet is.

    • Veterinary records, including records of vaccinations and check-ups.

    • Depending on the type of animal – records of training or obedience classes your pet has attended, records of neutering, …

Most landlords know that good tenants who pay their rent on time, have no significant conflicts with other tenants, and otherwise contribute positively to the rental community are hard to find, and will bend the rules a bit to keep you.
Ask the landlord to meet your Emotional Support Animal (ESA) or show them a photo of your pet.

Show your commitment. Proactively offer a pet deposit in case of damage. Provide proof that you have pet liability insurance that is included in your household insurance policy

Ask about other steps necessary to get permission to keep your pet.


Sample Letter: Requesting Permission to Have an ESA Pet in my appartment

(Your Name)
(Current Address of Your Apartment, Unit #)
(City, State, Zip Code)

{ “date”.)

(Landlord or Apartment Company’s Name)
(Address as Printed on Your Lease)
(City, State, Zip Code)

Re: Permission to have a pet in my apartment

Dear (Name of landlord or manager),

I am writing to you today to contact you about an important issue. For medical reasons, I have an animal (insert animal). He/she is an ESA /Emotional Support Animal) It is prescribed by a (insert professional). It has official status as an ESA.

ESAs are globally recognized medical tools for people with mental health diagnoses who respond to animals.

I would like to make an appointment to provide the appropriate verification and discuss the conditions you have to qualify me as the owner of an ESA. If necessary, I would be happy to provide appropriate additional documentation, such as from the European Union Disability Act or the definition of an Emotional Support Animal and more detailed information on the benefits to humans. A letter from your current landlord speaking to how well-behaved and non-disruptive your pet is. Vet records, including records from vaccinations and checkups. Depending on the species – records from any training or obedience classes your pet has taken, spay or neuter records

I am happy to discuss any conditions or requirements you may have for my ESA to be accepted, as well as sign an appropriate agreement highlighting any limitations you may have regarding the ESA.

As I need my pet close to me to cope well with everyday life it is very important to me that the pet is kept in a species appropriate manner, clean and healthy. The animal is properly cared for, and no neighbors disturb. The animal (insert animal) is insured, I am liable for it.

I appreciate your willingness to discuss this issue with me. Please call (at/email) at (insert phone or email, depending on your preference for communication) so we can schedule a time to talk.

Kindly,

(Your Name and Signature)
(Apartment Number)
(Phone or Email Address)

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Travel tips for you and your dog if he/she is neither an ESA nor a PSD

Many people visit our pages who do not only think about certifying their dog as ESA or training as a PSD. Travelling with dogs generally requires certain knowledge and information. Whenever we come across such articles, we plan to publish them on our blog.

Today we start with a very interesting and extensive article by
Scarlett Gold,
who edits the blog
FluentWoof – WOOFWoof.

Her following article deals with tips for traveling and seems interesting enough to us to present the link of this article here. Scarlett has given us her consent to do so.

Link to travel with your darlings:

Planning On Traveling With Your Dog? – Start Here-

Greetings and take care of you in these difficult times

Burkhard
Team ESAeurope

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emergency flight to Canada

Airline: Air Canada
Destination: Vancouver

Flight: December 2021

Emergency to Canada

Hi Burkhard – yes we made it! It turned out to be a longer time in flight / plane as expected (~12 hours) – but B… did great. A lot of people commented how well he’s done and behaved.

The process after getting through the Air Canada Meda team was quite straightforward.
Today, we have gained also admittance into the hospital where my …. is – and it can be they ask us to bring him to other patients to visit. I will let you know how this turns out.
….
I am also happy to provide some feedback, but overall I can’t say anything other than you have been exceptional!
I greatly appreciate you both going over and above to help us out as our situation changed and needed to fly over here early. You put everything together as I needed it, and it would have been much more difficult for myself alone to get things straightened away as you have presented them!!!
Cheers,
J….

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With Dalmatian to USA

Airline: TAP
Destination: New York

Flight: December 2021

Via New York to Houston

Hello Beate and Burkhard,

in the meantime we are almost in Houston; not only the flight worked out very well, but also the handling with border control, customs etc. was with and for J…. thanks to the ‘blue vest’. And the actually not insignificant pressure for us bipeds was really better to manage by his presence. ‘Psychiatric Service’ in the truest sense of the word! By the way, the muzzle was visibly hanging on the blue backpack the whole time (with blanket, emergency diaper pants – which we didn’t need – water bottle, etc.), but was not ‘requested’ by anyone. J… also behaved really well – I had the impression that he had grown a lot with his tasks, so to speak, and that he sensed very precisely what was important. We send a few first pictures enclosed, film sequences we cut then surely soon.

As you can see in the pictures, we added the PSD fabric patch to a blue harness. It looks neat for now, but the quality of the dishes suggests we’ll have to get a ‘backup’ soon.

….

In any case, once again a big thank you from me for your commitment to this cause; we are always happy to contribute in whatever way we can to support your work!

Comments

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Travel tips for you and your dog if he/she is neither an ESA nor a PSD








Many people visit our pages who do not only think about certifying their dog as ESA or training as a PSD. Travelling with dogs generally requires certain knowledge and information. Whenever we come across such articles, we plan to publish them on our blog.

Today we start with a very interesting and extensive article by Scarlett Gold, who edits the blog FluentWoof – WOOFWoof.

Her following article deals with tips for traveling and seems interesting enough to us to present the link of this article here. Scarlett has given us her consent to do so.

Link to travel with your darlings:

Planning On Traveling With Your Dog? – Start Here-

Greetings and take care of you in these difficult times

Burkhard
Team ESAeurope

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Travel Information – Stopover USA

Dear ESAeurope Community

Due to the fact that almost all American airlines accept the PSD according to US DoT standards and many other airlines, especially to South America and Central America, still lag a bit behind, the consideration is reasonable to book with your PSD dog in transit via USA.

Due to Corona and the associated travel restrictions, however, there are special conditions for transit flights, which we outline in the following. A good suggestion in this context is to fly with Air Canada, as transit through Canada is easier and also accepted by Air Canada PSD’s according to the US DoT standards.

STOPOVER USA

Who is not looking forward to a long-awaited holiday? The trip has been booked, e.B. to Cancun, Mexico or Vancouver, Canada. There is a small stopover of a few hours in the USA, because the flight takes you e.B. via Los Angeles or New York. Meanwhile, the holiday planning for your trip is in full swing: Which hotel should we choose? Which beachwear makes it into the suitcase? Stop! Before you continue to indulge in holiday anticipation, you should pay attention to transit through the United States. Because the supposed stopover has it all. What transit means to you and what you need to consider can be read here.

What is considered transit or transit?

Even if your main destination is not the United States of America, a short transit stay of a few minutes, a few hours or more means de facto entry into the United States. Therefore, you must ensure that you comply with the US entry requirements and that you are not denied onward travel due to a lack of careful preparation and, in the worst case, you have to return home at the American transit desk.

Visa or Visa Waiver Program with ESTA?

Basically, all people who do not have an American passport need either a visa or a valid ESTA entry permit to enter the United States, even for transit of a few minutes or hours. In principle, the following residence permits can be considered:

ESTA

ESTA (as part of the Visa Waiver Program, VWP) is available to most Europeans and many other nationalities. For this purpose, the traveler only needs to be in possession of a current ESTA permit. This ESTA approval can be obtained online in a matter of minutes.

Attention: ESTA no longer valid after travel to the following countries: Iraq, Iran, Yemen, Libya, Somalia, Sudan and Syria. Persons who actually qualify for the ESTA procedure (e.B German, Austrian or Swiss citizens), but who have travelled to the above-mentioned countries since 1 March 2011, are excluded from the ESTA procedure. Inevitably, these individuals will need to apply for a U.S. visa, even if they are in transit for less than an hour.

C-VISA

If you come from a country or have a passport from a country that is not approved for the ESTA procedure (e.B. Turkey or Ukraine) or you do not get an ESTA entry permit for any other reason, you will definitely need a US visa. The right visa for transit is the so-called C visa. To do this, you must apply for a visa and attend an interview appointment at the U.S. Consulate in your home country. Ship passengers who travel with a ship to a destination not in the USA and whose ship arrives at a US port without docking there also often need a transit visa issued as a combination C-1/D visa (for crew members). We advise you to submit the application in good time, i.e. at least four to six weeks before the planned trip.

The following requirements must be met:

  • It is an immediate or continuing transit through the United States.
  • You must be in possession of a regular ticket or proof of destination.
  • They have sufficient financial resources for the transit journey.
  • You have permission to enter another country after leaving the United States.

B-1 / B-2 VISA

Persons who are excluded from the ESTA procedure and travel to the USA for transit purposes, but who intend to travel to the USA in the future, have the option of a

to apply. If approved, you would have the authority to travel to the United States for transit, business, and tourism purposes for the duration of the visa. In this respect, we would recommend the B-1 / B-2 variant to our customers, because this is more extensive than the C visa. By the way, the fee is identical, i.e. whether C-1, B-1, B-2 or B-1 / B-2, the consular fee is always the same. The current visa fees can be found on our cost page.

The B visa is also usually applied for as part of a personal interview in one of the responsible US consulates. Plan for around four to six weeks of lead time.

HOLDERS OF A WORK VISA (Z.B. E, L OR H)

For example, people who have an E, L, or H visa are allowed to enter the United States for work purposes. However, if you are planning a US transit for purely private reasons, e.B. to go on holiday in Mexico, you will need either a valid ESTA entry permit, a C visa or a B visa.

In practice, travelers have often not been turned away with a work visa for pure transits or transit. However, there are also border officials who are very strict and, in the worst case, do not recognize transit by work visa.

Transit from Travel Ban countries

Since the outbreak of the COVID-19 pandemic, entry into the U.S. has been severely restricted. As a result of the US entry ban, entry into the United States from certain regions (including the Schengen area) is currently prohibited until further notice. This affects visa holders, persons with valid ESTA authorisations and persons with other valid travel documents – including vaccinated or recovered persons.

Currently, entry into the USA is only possible in a few exceptional cases. Exceptions apply, among other things, to close family members of US citizens and Green Card holders as well as to persons whose entry is in the national interest of the USA (= National Interest Exception,NIE).

Important: Since a transit stay in the USA is considered an entry by the US authorities, transit travellers are also affected by the so-called Corona Travel Ban. This means that transit travelers who fall under the Corona Travel Ban will be denied entry to the United States. The decisive factor here is the country in which you have stayed within 14 days before your planned transit through the USA.

Typically, transit travel through the United States does not entitle you to obtain an NIE exemption. This means that transit travelers who have stayed in one of the Travel Ban countries within 14 days of the planned transit through the United States are normally not allowed to enter the United States without further ado.

Transit travelers who believe that their transit through the U.S. is of urgent need should contact the U.S. Embassy or Consulate in your home country.

Our conclusion

Even with transit trips, the US entry requirements must be complied with in any case, so that the dream holiday or a business trip does not become a nightmare.

Source: The American Dream

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Travelling through Europe with your four-legged friend (promotional video EU)

A great video of the European Union

Source: European Union)

The EU regulations for travelling with your pet (please select the language on the page)

https://europa.eu/youreurope/citizens/travel/carry/animal-plant/index_en.htm

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News from ESAeurope

We have recently developed some news for ESAeurope, which we will briefly introduce to you in the following:

  1. Some of our customers have asked us to install a simpler selection method on our site. We have responded to this request through the ” Quick Access Bar “, whichallowseasy access to important areas.
  2. We have added a number of new forms to the website, which now easily improve communication with us and reduce it to the essentials. So you can now send your data and pictures to us without much effort (form “data transfer”). If necessary, you can book an online therapy with us (form “Booking Online Therapy”), you have direct access to our shop, you will find current information on flying with your dog (page Airlines) and we will provide you with a number of other useful information.
  3. As an integral part of the necessary PSD training of your dog, we have also designed an e-learning platform “PSD Online Trainings Course”, which includes 16 chapters with over 90 individual sections on the subject of PSD training. You get direct access to this online course when you book one of the available PSD Service Packages in our shop. After booking a PSD package, you will receive your individual access data for this course and can cope with it in your time and in your own way.
  4. In order to clarify the fundamental question of whether you are even eligible as a owner of a PSD dog (unfortunately there are certain requirements here), we have recently put a test form on the homepage (quick access button “PSD Test – can your dog be a PSD). Please use this test to ensure that you can act as a PSD human/animal partner team.
  5. Now, after a few months of the new PSD regulation, we can also clearly say that more customers tend to certify their dog as a PSD, even if this is much more complex and takes more time and money. We can also say that more and more global acting airlines are following the rules of US DoT standards in accepting PSD’s. In order to certify your dog as a PSD, in contrast to the normal ESA (Emotional Support Animal), training is simply necessary, which in addition to the therapeutic confirmation of the dog owner also requests a training certification by a trained and qualified dog trainer. Therefore, there are three different PSD packages to book in our shop, which you can choose depending on your level of training.

We are currently working on further innovations, which we will gradually put on the homepage. The next step will be an introduction video of ESAeurope as an organisation that we are currently working on.

So much for the latest information

Your team from ESAeurope